General Terms and Conditions (GTC) for zettatec GmbH (storagecenter)

Status: 17.09.2023

These General Terms and Conditions (hereinafter "GTC") govern the relationship between the Customer and zettatec GmbH (hereinafter "storagecenter") with regard to the use of storagecenter's services.

1. Subject matter of the agreement

1.1 The Provider shall provide the Customer with storage capacity on its servers to store and retrieve digital data (hereinafter "Data").

1.2 The Customer may use the Provider's services in accordance with the terms and conditions set forth in this Agreement.

2. Data protection and data security

2.1 The Provider undertakes to take appropriate measures to protect the Customer's Data. This includes security precautions against unauthorized access, data loss and data corruption.

2.2 Both storagecenter and the Customer shall ensure compliance with data protection within their respective spheres of influence and responsibility. storagecenter shall collect and process personal data as described in storagecenter's privacy policy, in accordance with any additional agreements with the Customer and in compliance with applicable data protection law.

2.3 The customer shall be solely responsible for backing up its own data.

3. Use of the services

3.1 The Customer undertakes to use the Provider's services only for lawful purposes and not to carry out any illegal or harmful activities and shall be liable for all damage caused to storagecenter or other participants on the server by infringements.

3.2 The customer may not use the services for the storage or distribution of illegal, offensive or defamatory content.

3.3 The Customer shall not be permitted to provide storagecenter's services and products to third parties for a fee.

3.4 Fair use policy: storagecenter subscriptions are intended for one customer at a time. If the use deviates significantly from normal use or if there are indications that the bandwidth is being used excessively, for example for the business-related provision of services for several end customers such as website hosting and other services (e.g. download portal etc.), storagecenter reserves the right at any time to restrict or discontinue the provision of services (temporarily or permanently) or to take other suitable measures such as subsequent billing for excessive data volume.

3.5 The customer undertakes to provide storagecenter with truthful information at all times.

4. Fees and payments

4.1 The fees for the use of the services shall be charged in accordance with the prices set by the Provider.

4.2 The customer's payment obligation shall commence upon conclusion of the contract or upon use of the service.

4.3 Storagecenter sends invoices 30 days after the conclusion of the contract if the storage exceeds 100 GB. The highest measured storage space requirement since the last invoice shall be invoiced.

4.4 The customer undertakes to pay the fees on time and shall bear all associated costs.

4.5 If the Customer fails to pay an invoice within the specified period, storagecenter may charge reminder fees.

4.6. storagecenter reserves the right to hand over the collection of its overdue receivables from the Customer to a debt collection agency. The Customer undertakes to bear all associated costs.

5. Termination

5.1. storagecenter and the Customer may terminate the contract at any time by giving 30 days' notice by e-mail to the e-mail address provided by the Customer for contract-related notifications. If the contract is terminated before the monthly billing, the customer will be charged for the full 30 days.

5.2 The Provider reserves the right to terminate the Services and the Agreement without notice if the Customer breaches these GTC or applicable laws.

5.3 All data shall be deleted by storagecenter immediately after the contract expires. The customer shall be responsible for backing up data in a timely manner.

6. Exclusion of liability

6.1. storagecenter shall not be liable for direct or indirect damages due to technical problems, server failure, data loss, transmission errors, data insecurity or other reasons. storagecenter shall in no event be liable for loss of profit or consequential damages.

6.2 The Provider shall not be liable for interruptions or failures of its services due to unforeseen circumstances or maintenance work.

7. Changes to the GTC

7.1 The Provider reserves the right to amend these GTC at any time. If such a change involves price increases or service restrictions to the detriment of the Customer during the term of the agreement, storagecenter shall inform the affected Customer accordingly. The Customer shall have the right to terminate the agreement if it does not agree to the changes.

8. Final provisions

8.1 This Agreement is governed by the laws of Switzerland. The ordinary courts at the registered office of storagecenter shall have exclusive jurisdiction. Alternatively, storagecenter shall be entitled to sue the customer at its registered office.

8.2 Should any provision of these GTC be declared invalid or unenforceable, the remaining provisions shall continue to apply.

Privacy policy for storagecenter.ch

Status: 17.09.2023

Thank you for your interest in the services of zettatec GmbH. We take the protection of your personal data very seriously and are committed to safeguarding your privacy. This privacy policy explains how we collect, use, disclose and protect your personal data.

1. Responsible authority

Zettatec GmbH, based in Wintersingen (Basel-Landschaft), Switzerland, is responsible for data processing in connection with our services.

2. What data do we collect?

2.1 Registration data: When you register for our services, we collect information such as your name, e-mail address and contact information.

2.2 Usage data: We collect information about your interaction with our Services, including the files you upload, the times and duration of your usage and your IP address.

2.3 Payment data: If you use paid services, we collect payment information such as credit card information or bank details.

2.4 Communication data: When you contact us, we may record communications in order to process your requests and improve our service.

3. How do we use your data?

We use your personal data for the following purposes:

3.1. providing and administering our services.

3.2 Communicating with you to respond to your inquiries and send notifications regarding our services.

3.3 Billing and payment processing for paid services.

3.4 Improving and optimizing our services.

3.5 Compliance with legal obligations.

4. How do we protect your data?

We use appropriate technical and organizational security measures to protect your data from unauthorized access, loss or misuse.

5. How long do we store your data?

We only store your data for as long as is necessary for the above-mentioned purposes or as required by statutory retention obligations.

6. Forwarding of data

We only pass on your personal data to third parties if this is necessary for the provision of our services or if we are legally obliged to do so.

7. Your rights

You have the right to access, rectification, erasure, restriction of processing and data portability of your personal data. You can exercise these rights by contacting us.

8. Changes to this privacy policy

We reserve the right to update this privacy policy. Please check our privacy policy regularly for updates.

9. Contact

If you have any questions or concerns about the processing of your data or wish to exercise your data protection rights, please contact us at zettatec GmbH, Zenzachweg 12, 4451 Wintersingen.